Technology Device Support
IT Help Desk
(During Distant Learning)
If you are having issues with your computer please try the following steps before submitting a ticket.
First Steps of Computer Trouble Shooting
- Close all tabs in the browsers
- Close the browser
- Restart the computer
Click Here for more steps and directions for submitting an IT Technology Help Desk Ticket for broken or damaged student devices.
Educational Technology Support
Ed Tech Help Desk
If you need assistance with the following technology, please try the following steps below:
Ed Tech Programs
- NcEdCloud Access
- Other Education Technology programs
Click Here for more steps and information on EdTech Troubleshooting.
What is it?
Canvas is the primary learning management system for teachers and students at OHS. Students will access course content created by their teachers for each of their courses through Canvas. Each course will have its own Canvas Course that students will access. Students will access Canvas through the NcEdCloud.
Parent Observer Account
Parents (Observers) can link their Parent Canvas account to their student's account so they can see assignment dues dates, announcements, and other course content. Observers can view the course content but cannot participate in the course.
Click Here for directions on how to create and link your Parent Observer Account.
Already created your account? Click Here to log into your Canvas Parent Observer account.
What Is It?
PowerSchool is a suite of tools to monitor student progress and communicate with teachers. Real-time notifications about new grades and attendance. PowerSchool makes it easy for students and parents to get and stay involved with convenient, time-saving solutions to track and monitor their students’ progress.
Student Log In
Students can access PowerSchool through the NcEdCloud using their student number (lunch number) and a password they created. Students are encouraged to check their PowerSchool account regularly to check their grades and attendance records.
Parent Log In
Click Here for more information about creating parent accounts and troubleshooting.
Already have an account? Click Here for the parent login. (Note: Only parents should use this link. Students should access PowerSchool through the NcEdCloud).